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Cloud Services & Support


Vacancy details

General information

Organisation

At Linedata we believe finance matters to our society as much as energy to life and fueling financial transformation is vital for development and leadership.

___________________________________________ WE HUMANIZE TECHNOLOGY ___________________________________________

20 years experience, 20 offices, covering 50 countries, more than 700 clients, we are close to 1300 employees providing global humanized technology solutions aimed at the investment management and credit community. Linedata supports companies to grow and strengthens the development of its clients.
  

Position description

Category

Technology Management & Cloud Services - Cloud Services & Support

Job title

Cloud Services & Support

Contract type

Permanent

Job description

• Installation and configuration of Windows server 2008, 2012 and 2016.
• Designing, Implementation and configuration for Microsoft Exchange Server (2010, 2013 ,2016 and O365) with Active Directory 2008/2012 R2 setup – Hybrid or on premises environment
• Leading migration projects for upgrading Exchange 2010 to Exchange 2013\ 2016\O365
• Configure and troubleshoot issues related to infrastructure setups - DNS, DHCP, GPO,
• Install and configure Backups – Veeam/PHD/Symantec Backup
• MDM setups – Airwatch, inTune, PulseMDM
• Perform disaster recovery drills for Gravitas customers
• Work on scripting – Windows PowerShell and Exchange PowerShell, Logon scripts, etc.
• Provide timely response to all incidents, outages and performance alerts. Categorize issues for escalation to appropriate technical teams
• Recognize, identify and prioritize incidents in accordance with customer business requirements, organizational policies and operational impact
• Document all actions in accordance with standard company policies and procedures.
• Notify customer and third-party service providers of issues, outages and remediation status
• Update runbooks and train new engineers with Gravitas processes

Requirements

Responsibilities
• Installation and configuration of Windows server 2008, 2012 and 2016.
• Designing, Implementation and configuration for Microsoft Exchange Server (2010, 2013 ,2016 and O365) with Active Directory 2008/2012 R2 setup – Hybrid or on premises environment
• Leading migration projects for upgrading Exchange 2010 to Exchange 2013\ 2016\O365
• Configure and troubleshoot issues related to infrastructure setups - DNS, DHCP, GPO,
• Install and configure Backups – Veeam/PHD/Symantec Backup
• MDM setups – Airwatch, inTune, PulseMDM
• Perform disaster recovery drills for Gravitas customers
• Work on scripting – Windows PowerShell and Exchange PowerShell, Logon scripts, etc.
• Provide timely response to all incidents, outages and performance alerts. Categorize issues for escalation to appropriate technical teams
• Recognize, identify and prioritize incidents in accordance with customer business requirements, organizational policies and operational impact
• Document all actions in accordance with standard company policies and procedures.
• Notify customer and third-party service providers of issues, outages and remediation status
• Update runbooks and train new engineers with Gravitas processes
Skills Required
Windows Servers L2/L3
• Setup and install/upgrade Windows Server 2012 and 2016
• Install/ Configuration and migration of Active Directory Domain controller
• Active Directory (AD) related issues - DNS zone issues; Sites/Subnets review;
• Configure and troubleshoot Group Policies and Replication issues
• Scripting experience in configuration of Windows server 2008, 2012, 2016 and 2019
• Install and configure DFS/ DFS-R for the environment, fix replication issues
• Contact vendors in case of system failures
• Upgrade system hardware and software, perform patching during non-business hours
• Install /configure and troubleshoot Print servers/printers on the environment
• Upgrade system hardware and software, perform patching during non-business hours
• Recommend system improvements and work with Gravitas engineering, operations and client services teams to implement improvements
Citrix Xen-App
• Implementation, Configuration and Administration of new and existing Citrix 7.X infrastructure
• Citrix licensing, Citrix architecture, Citrix Secure Gateway, etc.)
• Expert in Citrix solution roadmap and Citrix application optimisation


Other technologies
• DFS – Setup and implement DFS share for the client environment and troubleshooting, designing scripts
• RSA – Implement and configure portal for RSA authentication and fix issues
• VPN – Setup and configure VPN portals for the clients and troubleshooting
• Maintain and administer client's phone and videoconferencing system
• Recommend system improvements and work with Gravitas engineering, operations and client services teams to implement improvements

Advantage with Additional Skills
• Must hold at least 6 years of work experience as Windows admin

Position localisation

Job location

Asia, India

Location

Mumbai

Candidate criteria

Education required

Bachelor

Experience required

5 + years

Languages

English (Fluent/Proficient)

Area of study

Information Technology