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Analyst - Product Support

Vacancy details

General information

Reference number

Analyst - Product Support-246  

Job details


Client Services - Product Support

Job title

Analyst - Product Support

Contract type


Job description

To support the growth of the Asian business, we are recruiting Product Support to be based in our Hong Kong office and reporting to Head of Product Support, Asia. THese are challenging roles that require committed, team-orientated and flexible individuals with strong academic records and excellent interpersonal and communication skills. The role will involve support tasks that embrace Linedata's Front-To-Back office platform for both institutional and alternative asset management.


Essential Skills / Experience:
• Degree holder of Computing or related discipline, or with great aptitude for computing if holding other science / business degree
• Must be fluent in English and with excellent communication skills, fluent in Mandarin would be a plus
• Must be able to work effectively in a close-knit team
• Have strong problem solving skills and analytical thinking, eager to learn and take new challenge
You will
• Participate in application support role
• Provide consultancy and training to clients
• Investigate complex queries and issues, including working closely with engineering, development and BA teams
• Carry out implementation and testing of new system modules or fixes

Desirable skills

Desirable Skills / Experience:
• Knowledge of programming languages, SQL, database (Oracle or SQL Server)
• Knowledge of the financial sector or with an IT or financial economics background will be a great advantage
• Experience in FIX protocol will be an advantage but not a must
• Previous experience with financial institutions would be a plus but not essential

** Candidates with more experience would be considered as Senior Analyst - Product Support**

Job location

Job location

Asia, China


Hong Kong

Candidate criteria

Education required


Experience required

Less than 2 years


  • English (Fluent/Proficient)
  • Mandarin (Conversational)

Area of study

Degree holder of computing or related discipline, or with great aptitude for computing if holding other science / business degree

Requesting party

Contact person last name


Contact person first name


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