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LINEDATA vacancy search engine

Analyst - Product Support

Vacancy details

General information


At Linedata we believe finance matters to our society as much as energy to life and fueling financial transformation is vital for development and leadership.

___________________________________________ WE HUMANIZE TECHNOLOGY ___________________________________________

20 years experience, 20 offices, covering 50 countries, more than 700 clients, we are close to 1300 employees providing global humanized technology solutions aimed at the investment management and credit community. Linedata supports companies to grow and strengthens the development of its clients.

Position description


Client Services - Product Support

Job title

Analyst - Product Support

Contract type


Job description

To support the growth of the Asian business, we are recruiting Product Support to be based in our Hong Kong office and reporting to Head of Product Support, Asia. THese are challenging roles that require committed, team-orientated and flexible individuals with strong academic records and excellent interpersonal and communication skills. The role will involve support tasks that embrace Linedata's Front-To-Back office platform for both institutional and alternative asset management.


Essential Skills / Experience:
• Degree holder of Computing or related discipline, or with great aptitude for computing if holding other science / business degree
• Must be fluent in English and with excellent communication skills, fluent in Mandarin would be a plus
• Must be able to work effectively in a close-knit team
• Have strong problem solving skills and analytical thinking, eager to learn and take new challenge
You will
• Participate in application support role
• Provide consultancy and training to clients
• Investigate complex queries and issues, including working closely with engineering, development and BA teams
• Carry out implementation and testing of new system modules or fixes

Desirable skills

Desirable Skills / Experience:
• Knowledge of programming languages, SQL, database (Oracle or SQL Server)
• Knowledge of the financial sector or with an IT or financial economics background will be a great advantage
• Experience in FIX protocol will be an advantage but not a must
• Previous experience with financial institutions would be a plus but not essential

** Candidates with more experience would be considered as Senior Analyst - Product Support**

Position localisation

Job location

Asia, China


Hong Kong

Candidate criteria

Education required


Experience required

Less than 2 years


  • English (Fluent/Proficient)
  • Mandarin (Conversational)

Area of study

Degree holder of computing or related discipline, or with great aptitude for computing if holding other science / business degree


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